Rules and Regulations
 

RESIDENTS OF FACILITES OPERATED BY LASALLE CORRECTIONS LASALLE
The items in this catalog have been approved by LaSalle Corrections Administration. Prices on all items in this catalog are good for 6 months, October 1, 2017 - March 31, 2018. Package privileges are subject to change without notice.
 
Important Package Regulations LASALLE :
 
1. An offender may receive multiple packages, there is no limit on the number of packages an offender may receive
 
2. The maximum dollar amount of a single package cannot exceed $250 of product
 
3. The minimum dollar amount of a single package cannot be less than $25 of product
 
Note: Union Supply Direct assumes the responsibility to remove items at our discretion if the product total for one single order exceeds $250.
 
 
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will obtain approval by the LaSalle Corrections Administration to substitute with an item of equal or greater value. We regret any of these changes and make every effort to ship the proper product that you request.
 
PAYMENT METHODS: Union Supply Direct accepts Credit, Debit, and Prepaid Cards with Visa, MasterCard & Discover logos (see the order form for processing information) Institution Check, Cashier’s Check, Personal Check (must have customer’s name, address & phone # imprinted), Money Order (must be domestic, printed in the U.S.) and ACE Cash Express payments (see below for details). Full payment must be made prior to an order being processed.
 
CASH PAYMENT OPTION: Customer placing an order online or over the phone can now make cash payments with ACE CASH EXPRESS®. Please see below or visit our website for more information.
 
SHIPPING FEE: All orders will be charged $6.95 (non-refundable).
 
SALES TAX: All hygiene and property items are taxable, food items are non-taxable on all orders.  Please refer to the sales tax chart below to determine the amount of sales tax to charge for your order. 

 

FACILITY

TAX RATE

Catahoula Correctional Center

11%

Jackson Parish Correctional Center

10%

LaSalle Correctional Center

8.5%

Madison Parish Correctional Center

10.5%

Madison Parish LTCW

10%

Richwood Correctional

10.5%

River Correctional Center

9.75%

Southern Correctional Center

10.5%

Winn Correctional

10.5%

 
 
DELIVERY INFORMATION: All packages will be shipped on a weekly basis or as determined by the offenders facility. The institutions will distribute the packages accordingly, shortly after their arrival at the facility.
 
RETURNS: Union Supply Direct is not responsible for refused items. Please ensure all items requested are approved at your facility. Used, abused or damaged items cannot be returned, exchanged or refunded. Please check all of your items upon receipt. If any items are found to be defective or damaged in shipping, notify your Mail Clerk Screener to arrange a return or exchange. These goods will be repaired or replaced at no cost to you. For security purposes, we cannot accept any product that has left the facility. All returns must come directly back to us with all original boxes and packing material. Merchandise that was ordered in error, for any reason, can be exchanged for $6.95. All returns/exchanges must be sent within 30 days of purchase to: Union Supply Direct, Attn: Inmate Returns Dept. 3321 Toy Road, Groveport, OH 43125.

 

CUSTOMER SERVICE:
Union Supply Direct, Attn: Customer Service
Dept. 610, P.O. Box 9018
Rancho Dominguez, CA 90224-9018
Monday-Friday 7:00 AM – 10:00 PM (CST)
Saturday 9:00 AM – 3:00 PM (CST)
Email: customerservice@unionsupplydirect.com